For one thing, it lacks the function to transfer files from mobile phone to PC. For another thing, you cannot customize the directory for placing files. Also, there is no option for you to transfer files directly into SD card. Above are the reviews of three best file transfer applications for Android Marshmallow. 7) Now Open ‘build.prop’ File and enable edit mode. 8) Write the given codes to the bottom of Build.prop File. 'persist.service.adb.enable=1' 'persist.service.debuggable=1' 'persist.sys.usb.config=mtp,adb' 9) Reboot your phone and from now onwards you will get the MTP option. You have read How to Solve No MTP Option on Android. Connecting your Android phone to your Mac computer, unlock your phone. You can see a popup window and tap the USB connectivity option from the notification bar. Here, you need to click on the ‘File transfers’ option. It will enable the file transfer option on your device. Download and install Android File Transfer on your computer. Open Android File Transfer. The next time that you connect your phone, it opens automatically. Unlock your phone. With a USB cable, connect your phone to your computer. On your phone, tap the 'Charging this device via USB' notification. Under 'Use USB for,' select File Transfer.
For those of you who sent us requests for assistance regarding #GalaxyS7 and #GalaxyS7edge, check this article out to see if we have a resolution for you. We plan on posting more materials about Galaxy S7 issues in the coming weeks so watch out for them.
Below are the specific topics addressed here today:
If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page, or you can install our free app from Google Play Store.
When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.
Problem #1: How to transfer files from Galaxy S7 to a PC
Using the USB cable that came with the phone, I still cannot download my photos onto my computer. I saw on some forums that I need to unlock my phone in order to do this. It appears, however, after looking around, that Verizon simultaneously says: All 4LTE items are sold unlocked out of the box but then below it, I read that you can’t unlock your phone until your contract expires.
I can’t make head nor tails out of any of this. Even if I got Verizon to cooperate, how do I “insert” my new sim code (that I’ll have to pay for) into my phone?
All I want is to free up space on my phone so I can take more photos.
Help! -- Tina
Solution: Hi Tina. “Unlocking” your Galaxy S7 means changing some aspects in the software so it can be used with other networks other than Verizon. Doing so has nothing to do with the first thing that you want, which is to move some of your files to a computer so you can free up some space. Unlocked or not, you should be able to transfer files from your S7 to a computer via USB cable.
As a reference, these are the things that you need to do, assuming that you have a Windows computer. If you have a Mac, the steps should be slightly similar but the general steps should still be the same.
Problem #2: Galaxy S7 Messages app crashes when making attachment menu full screen
When I try to add an attachment through Messages (the regular text app, not Facebook), it works fine until I try to make the attachment menu full screen. If I swipe up to enlarge it or rotate the screen sideways, it crashes and I get “Unfortunately Messages has stopped.” It does this if I try to make Camera, Galley, or Other full screen. The normal camera app works fine, as does gallery. It only happens if I try to take make one of the attachment options full screen through Messages. I tried forcing the app to stop, clearing its data, doing a soft reset, wiping the cache partition, and finally doing a factory reset. The problem is still there and it hadn’t been a few weeks ago. I thought the for sure the factory reset would fix it. Any thoughts? -- John
Solution: Hi John. This can be a firmware-specific bug, which means that it only exists for the Android specific version released by your carrier. We have not heard of this issue in the wild so we think that it may either isolated to your device, or to devices running the same Android build.
Try wiping the cache partition first and see what happens. If nothing changes, we don’t think doing a factory reset will hurt.
Here are the steps on how to wipe the cache partition on a Note 5:
Problem #3: Work email not working on Galaxy S7 edge
Thanks for all you do for the community. That said, I have yet to find any helpful hints for this issue. With both my S6 Edge, and now with my S7 Edge, I have the same issue – I cannot get the Android (or maybe Samsung) mail app to sync with my workplace email at all.
I put in the information manually, and it accepts it and seems to go into the inbox, yet it will not receive any emails, nor will it send them. I’ve enabled the sync settings within the app, as well as the master sync. I’ve removed and recreated the account, cleared the email app cache, and at this point I traded my S6 Edge in for the S7 Edge..still, I cannot get my company email on my phone. The closest I can get is opening up OWA. But, as a systems administrator for my company, I need to have immediate alerts and access to the email. Other users on other Android and iPhone devices have no problems adding their email accounts…Any thoughts about other configuration issues that might be causing my problem? -- Kent
Solution: Hi Kent. An issue like this requires that you work with your IT department or Exchange administrators (assuming you’re having trouble with an Exchange account here) and not with us. We don’t have access to your corporate network configurations s so the best that we can do is speculate. With such a very general problem description, we can’t really pinpoint where the problem may lie.
If this is the first time that you’ve tried to configure your email account on a smartphone, there may be some settings that must be enabled by your corporate IT guys in order for the setup to work.
Problem #4: Galaxy S7 keeps showing message not sent message when sending text with over 160 characters
When I send a message longer than 160 characters, it says message failed yet the message is still received by the recipient. Also, if somebody sends me a message and I’m in the middle of using the phone and so reply using the pop up window that appears when the message arrives, I can only send a message of 160 characters. Yet if I open the messaging app fully and reply to the message that way, I can send any size message I want?
Also sometimes messages are being sent two or three times. I get an alert from giffgaff saying “that message was free…” every time I send a message and I am still receiving these even when a message is apparently failed. -- Phil
Solution: Hi Phil. This can be an app or firmware bug so the first thing that you want to do is clear the cache and data of the messaging app. Here’s how:
If nothing will change, delete the cache partition (steps provided above). Still, if the issue remains, consider doing a factory reset to ensure that the firmware is refreshed.
Finally, call your wireless carrier first so they can offer you direct assistance in this matter regarding the message that keeps appearing after sending a text message.
Problem #5: Galaxy S7 won’t charge after it got dropped in pool
Good morning. I came across your article online and I was wondering if you could help me. I fell into my father’s pool with my S7 Edge + in my pocket 4 days ago. I was in the water a total of 5-10 seconds.
I made the mistake of drying it and trying to power it on and got the blue light then blank screen. So I tossed it into a bag of minute rice (only rice he had) and let it sit in that bag for 3 days. I also left it on a dry transformer to heat it up in the bag.
After all of the rice and heat and etc…. The phone actually began charging. It got to 2% charge (VERY slowly) and I tried to power it on.
The phone booted up, but died immediately due to low battery. Now when I plug it in, it registers the charge and even says fast charging and say “1hr19min until fully charged” which is the normal time for this phone at 0%. The phone does not charge though, just stays at 0%.
I really only want to get some pictures off this phone.
What are your thoughts? Thanks. -- Chris
Solution: Hi Chris. Thoughts? Well, first of all, you must condition yourself with the idea that the phone may be gone. If the symptom you’ve described here was not present prior to exposing the phone in water, you can safely assume that the inside components of your device has been damaged. Whether or not the damage is extensive depends on the exposed components. If water is limited in the charging port area only, there’s a chance that replacement of micro-USB port may work. However, if water damaged has spread to other parts, or if it may have corroded the metallic components of the motherboard, the only resolution that you can hope for is unit replacement.
That you turn on your phone without making sure that there’s no more moisture or water inside may have also amplified the initial damage. In an ideal world, you’re supposed to immediately cut the power by physically removing the battery, which is not readily available in your case. Leaving the battery connected to a water damaged electronic device does not ends up well. Turning on the phone may have shorted some components at this time, complicating the situation further.
Since water damage automatically voids the warranty, you can’t count on Samsung to replace the phone free of charge at this time. If phone replacement is not an option for you, have the device checked by a competent technician so it can be cleaned and fixed if necessary. This route won’t guarantee that you’ll get the phone back to its previous working state fully, but it’s the only remaining option for you.
Problem #6: Galaxy S7 charges on and off and drains battery power fast | Galaxy S7 randomly reboots, shuts down on its own
A couple or issues that may or may not be related (IT idiot here).
Sometimes (and tonight has been especially horrible) the phone will be connected into the charger, and will not charge, or will continuously alternate between charging and not charging. I’ve tried cleaning out the port and have checked to see if the prongs are damaged but they appear to be okay. I’ve noticed that the battery is draining a lot quicker as well with the charger plugged in…like it’s sucking power out instead. I’ve tried a car charger, USB into computer and car jack, and also a wall charger (the wall has worked the best and kept it charging for the longer time).
Another issue, I don’t know if related or not, is the phone will keep shutting itself off when in my pocket. This only happens occasionally, but will do it several times in a row. And I never know that the phone has turned itself off until I go to press the main button on the bottom (not the power buttom), and it will turn back on and go throw the opening welcome pages.
This is all getting really irritating. I work a job that can be dangerous and I need to have this phone charged and working at all times. Also not looking forward to the prospect of having to replace it, can’t really afford it. Any help you can give is much appreciated! -- Racheal
Solution: Hi Racheal. The general rule of thumb when troubleshooting an Android device issue like this is do software solutions first. We recommend that you do that as well.
That said, the first thing that you want to do is to see if a third party you’ve installed is causing it. Boot your phone in safe mode and let the phone run in this mode for at least 48 hours. This will give you ample time to observe the difference. Safe mode will prevent third party apps from running and only the basic ones will work. To boot your phone in safe mode, just follow these steps:
If the issue remains after observing the phone for a couple of days, do a factory reset so you can eliminate possible bugs that may have developed over time. Just like in safe mode, observe the phone for another 2 days to see for any changes. If that won’t change either, that’s an indication there may be a hardware error behind the trouble. Call Samsung and have the phone repaired or replaced.
If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.
If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.
Home > Resources > Android File Transfer Not Work on macOS
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So, you have installed Android File Transfer app on your beloved Mac and even if it recognizes that the phone is connected, you will see a pop up warning message that says 'Could not connect to device. Try connecting or restarting your device'. If that is the case, then you have come to right place. In this tutorial, we will learn to fix any kind of Android File Transfer issue on Mac so that you can transfer personal data between your Android phone and Mac successfully.
Now, we will try to fix this issue by both performing diagnostic on Mac and Android phone. If the following troubleshooting fixes the issue then it is great or else you can move on to the next method which will guarantee that the issue will be fixed.
Method 1. Enable USB Debugging & Replace USB Cable![]() ![]()
Step 1:Try to use another USB cable and see if the issue still persist. If so, then move to step 2.
Step 2: Connect your Android phone to Mac via USB data cable.
Step 3 :On your Android Phone, tap on 'Settings” by swiping down from the top of the screen.
Step 4: Turn on USB Debugging and choose 'Media device (MTP)” option.
For a better understanding, it is recommended to read:How to enable USB debugging on Android. This should resolve the issue. If not, then it's time to troubleshoot your Mac computer.
Method 2. Diagnose Mac
Step 1: Make sure to use Mac OS X or later and Android 3.0 or later to make this part work.
Step 2: Reboot your Mac computer.
Step 3 : Open Android File Transfer app on your Mac.
Method 3. Update Android Phone
Step 1: Make sure to update your Android device by performing the 'System Update”.
Step 2: Restart your Android Device and check if it is recognized by your Mac now.
How to Fix Android File Transfer Issue with Android Assistant
These above mentioned method should do the trick but if the problem still is not resolved then it is time to use some external software to make this work. In this guide, we will be using Android Manager for Mac to fix this issue.
Android Assistant for Mac is a cool app to manage Android device on a computer. It makes file transfer pretty easily between Android and Mac computer. You can backup contacts, text messages, photos, music as well as other content with this app in a few clicks. It is a great alternative to Android File Transfer. The process is quite simple and you can check the following steps.
Step 1 Download and Install Android Manager on Mac
Firstly, you will have to download Android Manager for Mac on your computer and install it. This software is supported by the latest macOS to give you the best experience. After installation, you should proceed with the following steps.
After successfully installing the software on your Mac computer, it is time to launch the app. You should be able to see the following screen after opening the app for the first time on your computer. There are several modules within this program, we need to click Connect button at this time.
Step 2 Connect Android Phone to PC
You should connect your Android Phone to Mac using a USB data cable. The software will automatically recognize your phone and display it on the main interface of the program. If everything is done successfully then you will be able to see the following screen.
Step 3 Transfer Selected Files from Android to Mac
Now you will be able to transfer file from your Mac computer to your android phone and vice versa. Hover around through the apps, contacts, messages, photos, music, etc. to navigate through the specific file types. You will be able to import files directly from your computer to android phone using this software.
Android Assistant for Mac not only helps to transfer file from your Mac computer to Android phone but also it helps to create and restore backup files. You can manage your contacts and messages using the same software, a simple solution to all of your android problems. Also, the same software can be used to diagnose iOS devices too.
Transfer Files From Android To PcRelated ArticlesDownload Android File Transfer For Windows 10
Android No File Transfer Options
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